Shipping policy

Any times or dates stated on our site for delivery are estimates only. We make all reasonable effort to deliver goods within the times specified, but we do not accept liability for any failure to deliver within that time. Once your order has been received you must check your goods and notify us within 3-5 working days of any discrepancy from your order or damage to the goods.

If the Goods you ordered are unavailable for delivery within thirty (30) days of the date of order, we will notify you by email or telephone and offer you a refund or an alternative item.

If the Goods you ordered are not received within 5 working days of the date on which delivery was estimated to occur then you should notify us by email with your order number. We will note that the order has been delivered late and will contact the courier if appropriate. If the Products were being sent by Royal Mail and you have not received them after 15 working days (i.e. 3 weeks) then you must contact your local Royal Mail Sorting Office to report that the Products have not been received before contacting us. You will then be required to complete a Royal Mail P91 form for us to investigate the non-delivery of the Products.

In order to ensure that you receive the Products requested by you as soon as possible then we recommend that you reorder the Products on the website.  The Goods will be your responsibility from the time of delivery.

When placing an order with Foxberry you are entering into a contract with our chosen courier company (Royal Mail). The following links cover the full terms and conditions for this courier: Royal Mail Terms & Conditions.

Orders are dispatched and delivered via Royal Mail Recorded Delivery so please allow 3-5 working days for delivery (UK). 

All International orders will require a signature on arrival. These will be delivered with 5-10 working days 

Delivery Times: We aim to deliver your purchase as fast as we possibly can. The estimated delivery times are as follows: 

United Kingdom: within 3-5 working days
Europe: 5-10 Days
USA & Rest of World: 5-14 days 

Item not arrived? 

Email us at: admin@foxberryboys.co.uk (Please check for an undelivered card or see if its been left in a safe place first) 

The prices are as follows: 
UK £4.95 (Free delivery on orders over £100)
Europe £8.00
USA £10.00
Rest of the World £15